Est. 1967
Your Hometown Eye Doctor Since 1967
For over 50 years, Hiemstra Optical has been your trusted hometown eye doctor across West Michigan. We’ve built our reputation by taking the time to find the right eyewear solution for you as an individual — delivering quality eye care products and the best vision possible, in a way that makes you feel more like a friend than a customer.
Our History
Harold Hiemstra founded Hiemstra Optical in June of 1967 with the guiding principle that “making each customer happy one at a time is far more important than simply having a lot of customers.” That philosophy has never changed.
At Hiemstra Optical, we take the time to find the right eyewear solution for each individual, delivering quality eye care products that provide the best vision possible. Today, we proudly serve our communities across five West Michigan locations — continuing Harold’s legacy of personal, trusted care for every patient who walks through our doors.
Meet the Business Owner
Todd Totzke
Vice President & Owner Since 1981
Todd Totzke is the great-nephew of Hiemstra Optical founder Harold Hiemstra, and has been a licensed optician and Vice President/Owner of Hiemstra Optical since 1981. With over 40 years of hands-on experience, Todd oversees the daily operations of all five Hiemstra Optical locations and specializes in ensuring an exceptional customer experience for every patient.
He currently serves as Practice Manager of the Portage and Paw Paw locations, where his commitment to Harold’s founding principle—personal, one-on-one care—remains as strong as ever.
Why Hiemstra
What Sets Us Apart
Personal Service
Harold’s founding principle has never wavered—every patient receives individualized attention, not a one-size-fits-all approach.
50+ Years of Experience
Serving West Michigan since 1967, we’ve built lasting relationships with generations of families who trust us with their vision.
5 Convenient Locations
With five locations across West Michigan, quality eye care from a team you can trust is never far from home.
Quality Eyewear
We carry a wide selection of quality frames and lenses, and we take the time to fit them perfectly to your needs and lifestyle.
Our Doctors
Meet the Team Caring for Your Vision
Our experienced doctors and eye care team are committed to personalized, high-quality care at every visit. Learn more about our providers and the expertise behind Hiemstra Optical.
Our Services
Eye Care Solutions We Provide
Find Us
Five Locations Across West Michigan
What Our Patients Say
I have been going to Hiemstra downtown for about 40 years. I love them! Jenny and Jen are so kind, helpful and courteous. Along with high professionalism. Highly recommend. We always talk and laugh.
Downtown Hiemstra has been my glasses connection for many years! Great staff who takes the extra time to make things right for you. Doesn't get better than that!
I always have great interactions with the doctors and staff at Hiemstra downtown. They are friendly, conversational, and professional!
Best place in town! We always get exceptional service at the Gull Rd. location. Give it a try.
Jacob at the front desk was super helpful when I needed to get my glasses fixed and set up an appointment. He helped me find a doctor with the proper availability and set me up with an optician.
My appointment was excellent. I was listened to. Things were clearly explained. My choice of glasses was abundant. From the front desk to the technician to the doctor, this is an excellent facility.
Been going to Hiemstras for 25 years or more. It was rare that anything went wrong and they fixed it promptly if it did. I can always find a pair of glasses that I like. The staff has always been kind to me. I wouldn't go anywhere else.
Wait time was minimal, employees were very pleasant and helpful. Exams were quick but thorough. I was not encouraged to purchase glasses when script change was minimal. I have complete confidence in the medical staff.
I felt confident in the exam, as well as with the technician's follow-up & billing. I am being referred to a specialist. When I had questions about my diagnosis, their attitude was overwhelmingly customer-centric. I highly recommend this optician.








